CONTACT US

This website is owned and operated by PT Darma Henwa Tbk (“PTDH”, “Company”, “we”, “our”, or “us”).

By accessing, browsing, or using this website, you acknowledge and agree to be legally bound by the terms set forth below. If you do not agree, you must immediately discontinue use of this website.

1. Purpose and Scope of Website

   This website is provided solely for general corporate information purposes.

   Nothing contained on this website shall constitute:

   • a legal, technical, engineering, environmental, financial, or investment recommendation;
   • a binding offer, representation, warranty, or commitment by PTDH;
   • a contractual obligation unless explicitly stated in a written agreement signed by duly authorized representatives.

   Users must independently verify all information prior to reliance.

2. No Representation or Warranty

   All content is provided on an “as is” and “as available” basis.

   To the maximum extent permitted by law, PTDH expressly disclaims all warranties, including but not limited to:

   • accuracy or completeness of information;
   • fitness for a particular purpose;
   • uninterrupted or error-free operation;
   • freedom from viruses, cyber threats, or harmful components;
   • all express and implied warranties;
   • merchantability, non-infringement;
   • uninterrupted, secure, or error-free operation.

   PTDH reserves the right to modify, suspend, or discontinue any part of this website without prior notice.

3. Industry-Specific Risk Disclosure (Mining & Heavy Equipment Operations)

   PTDH operates within industries inherently exposed to operational and external risks, including but not limited to:

   • geological uncertainty
   • equipment and mechanical failure
   • environmental and weather conditions
   • regulatory change
   • commodity price volatility
   • logistical and supply chain disruption
   • occupational health and safety risks

   Operational data, production figures, fleet descriptions, project references, and technical information presented on this website are illustrative only and may not reflect future outcomes.

   Past performance shall not be interpreted as an indicator of future performance.

4. Limitation of Liability

   To the fullest extent permitted under applicable law, PTDH shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages, including:

   • loss of profit or revenue;
   • business interruption;
   • loss of data or digital assets;
   • operational delay;
   • reputational or commercial loss;
   • reliance on information provided via this website
   • direct, indirect, incidental, special, exemplary, or consequential damages;
   • economic or commercial loss;
   • loss of profit, opportunity, goodwill, or data;
   • regulatory or compliance exposure arising from reliance on website content.

   Where liability cannot legally be excluded, PTDH’s total aggregate liability shall not exceed the minimum amount required by applicable law.

   Use of this website shall be entirely at the user’s own risk.

5. Investor & Capital Market Disclaimer (Safe Harbor)

   Information contained on this website may include forward-looking statements or corporate projections that reflect management expectations.

   Such statements:

   • involve known and unknown risks and uncertainties;
   • are subject to assumptions and external factors beyond Company control;
   • may differ materially from actual results.

   This website does not constitute:

   • an offer to sell or solicitation to buy securities;
   • investment advice;
   • official disclosure for capital market purposes.

   Investors shall rely only on official filings, regulatory disclosures, and public announcements issued in accordance with applicable capital market regulations.

   PTDH assumes no obligation to update forward-looking statements except as required by law.

6. Limitation of Reliance for Commercial Counterparties

   Vendors, contractors, suppliers, partners, and other counterparties acknowledge that:

   • website content is informational only;
   • commercial decisions must be based on formal documentation;
   • only executed written agreements create enforceable rights or obligations.

7. Vendor Submission Disclaimer

   Any submission of proposals, ideas, documents, technical concepts, or commercial information through this website or electronic communication:

   • shall not create any implied contract, obligation, or partnership;
   • shall not oblige PTDH to review, respond, or compensate the submitter;
   • shall not create confidentiality obligations unless expressly agreed in writing.

   PTDH reserves full discretion regarding any vendor engagement.

8. No Offer / No Tender Participation Clause

   Nothing contained on this website shall be interpreted as:

   • an invitation to tender;
   • a request for proposal (RFP);
   • a procurement announcement;
   • an offer to contract; or
   • a commitment to participate in or award any business opportunity.

   Participation in procurement, bidding, or tender processes with PTDH shall occur only through officially issued procurement documents and authorized communication channels.

   No reliance shall be placed on website content for purposes of tender or commercial participation.

9. Recruitment Fraud Disclaimer

   PTDH is committed to ethical recruitment practices.

   The Company:

   • does not request payment, fees, or compensation during recruitment processes;
   • does not authorize third parties to collect payments on its behalf;
   • shall not be responsible for losses arising from fraudulent recruitment schemes using PTDH’s name or identity.

   Applicants are advised to verify recruitment information only through official Company channels.

10. Intellectual Property & Anti-Misuse of Technical Data

    All materials displayed on this website — including but not limited to:

    • trademarks, logos, corporate identity;
    • designs, layouts, graphics, and publications;
    • operational concepts and methodologies;
    • engineering descriptions, workflow models, and technical references;
    • mining operational approaches and fleet strategies —

    constitute proprietary intellectual property and/or trade secrets of PTDH.

    Users are strictly prohibited from:

    • reproducing or distributing materials without prior written consent;
    • using technical information for competitive benchmarking or replication;
    • extracting operational methodologies for commercial advantage.

    Unauthorized use may constitute intellectual property infringement and unlawful misappropriation of trade secrets.

11. Safety, ESG & Operational Statements

    Any reference to safety, sustainability, ESG practices, or environmental performance:

    • is informational in nature;
    • does not constitute legally enforceable commitments beyond applicable law and contractual obligations.

12. Cybersecurity & Digital Risk

    PTDH implements reasonable cybersecurity measures but does not guarantee immunity from:

    • cyberattacks;
    • unauthorized access;
    • system failures;
    • data transmission interruptions.

    Users assume all risks associated with internet-based communication.

13. Third-Party Links

    External links are provided solely for convenience. PTDH does not endorse or assume responsibility for third-party websites or their content.

14. Indemnity

    Users agree to indemnify and hold harmless PTDH, its directors, commissioners, officers, employees, and affiliates from claims arising from:

    • misuse of this website;
    • breach and/or violation of these terms;
    • infringement of applicable laws or third-party rights.

15. Regulatory Compliance

    Activities described on this website remain subject to applicable Indonesian laws and regulations, including mining, labor, environmental, and licensing frameworks. Regulatory changes may materially affect operations.

16. Amendments

    PTDH may amend or update these Terms at any time without prior notice. Continued use of the website constitutes acceptance of such amendments.

17. No Fiduciary Duty

    Nothing contained in this website shall be construed as creating any fiduciary duty, advisory relationship, partnership, agency, joint venture, or similar relationship between PTDH and any user, investor, vendor, contractor, or other third party.

    PTDH owes no duty of care, fiduciary duty, or advisory obligation arising solely from:

    • access to this website;
    • availability of information; or
    • reliance placed by any party on website content.

    Any relationship with PTDH shall arise only through duly executed written agreements.

18. Data Scraping & Artificial Intelligence Use Restriction

    Users are strictly prohibited from:

    • scraping, harvesting, mining, extracting, or systematically collecting data or content from this website;
    • using automated tools, bots, crawlers, or similar technologies to access or reproduce website materials;
    • using any website content, data, visuals, documents, or technical materials for purposes of artificial intelligence (AI) model training, machine learning datasets, or algorithmic development without prior written authorization from PTDH.

    Unauthorized data extraction or AI-related usage may constitute infringement of intellectual property rights and unlawful misappropriation of proprietary information.

    PTDH reserves the right to pursue legal action for any unauthorized usage.

19. Jurisdiction Carve-Out & Arbitration

    These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia.

    Any dispute arising out of or in connection with the use of this website shall, to the extent permitted by law:

    • first be resolved through good faith consultation between the parties;
    • failing such resolution, be finally settled through arbitration.

    Arbitration shall:

    • be conducted in Jakarta, Indonesia;
    • be administered in accordance with applicable arbitration rules agreed by the parties;
    • be conducted in the Indonesian language unless otherwise agreed.

    Notwithstanding the above, PTDH reserves the right to seek injunctive or equitable relief before any competent court to protect its intellectual property rights, confidential information, or proprietary assets.

20. Force Majeure – Digital & Technological Events

    PTDH shall not be liable for any delay, interruption, unavailability, or failure of website access caused by events beyond its reasonable control, including but not limited to:

    • cyberattacks or malicious digital activities;
    • system outages or infrastructure failures;
    • telecommunications or internet disruptions;
    • software or hardware malfunction;
    • governmental actions or regulatory restrictions;
    • natural disasters or other force majeure events.

    Such events shall not constitute breach of any obligation relating to the availability or operation of this website.

21. Anti-Benchmarking Clause

    Users, including but not limited to competitors, market analysts, consultants, vendors, and industry participants, are strictly prohibited from using any information contained on this website for:

    • operational benchmarking;
    • performance comparison;
    • cost, productivity, fleet, or efficiency comparison;
    • commercial or strategic competitive analysis; or
    • any activity intended to compare PTDH operational performance against other entities.

    Any unauthorized use of website information for benchmarking or competitive intelligence purposes shall constitute misuse of proprietary information and may result in legal action.

22. Digital Evidence Disclaimer

    Website content is provided solely for general informational purposes and shall not:

    • constitute binding representations, warranties, or guarantees;
    • be relied upon as conclusive evidence of commitments or obligations;
    • be used as definitive proof of contractual intent or corporate representation in any dispute, arbitration, or legal proceeding.

    Only duly executed written agreements signed by authorized representatives of PTDH shall have evidentiary or contractual effect.

23. Entire Agreement – Website Interpretation Clause

    These Terms of Use constitute the entire agreement governing access to and use of this website.

    Users acknowledge that:

    • no statement, publication, or content displayed on this website shall amend, replace, or supplement any separate written agreement with PTDH;
    • in the event of inconsistency between website content and formal agreements, the formal written agreement shall prevail.

    No implied obligations or interpretations shall arise from website materials beyond those expressly stated herein.

This Privacy Statement applies to the official website of PT Darma Henwa Tbk (“PTDH”, “Company”, “we”, “our”, or “us”).

PTDH is committed to protecting personal data in accordance with applicable laws and regulations of the Republic of Indonesia, including data protection principles under prevailing legislation.

By accessing or using this website, you acknowledge and agree to the terms of this Privacy Statement.

1. Scope of This Statement

   This Privacy Statement governs:

   • personal data collected through this website;
   • data submitted through contact forms, recruitment portals, vendor submissions, or other online communication channels;
   • technical information automatically collected through website interaction.

   This Statement does not apply to third-party websites linked to this website.

2. Types of Information Collected

   Personal Data Provided by Users

   We may collect:

   • name;
   • email address;
   • phone number;
   • company affiliation;
   • CV / recruitment documents;
   • vendor documentation;
   • any other information voluntarily submitted.

   Users are responsible for ensuring the accuracy of submitted information.

   Automatically Collected Technical Information

   We may automatically collect:

   • IP address;
   • browser type and device information;
   • access time and duration;
   • referring URLs;
   • usage behavior analytics.

   Such information may be collected through cookies or similar technologies.

3. Purpose of Data Processing

   Personal data may be processed for purposes including:

   • responding to inquiries;
   • recruitment and HR evaluation;
   • vendor qualification processes;
   • internal business administration;
   • legal and regulatory compliance;
   • website security and system monitoring.

   PTDH shall not process personal data beyond lawful and legitimate purposes.

4. Legal Basis for Processing

   Data processing is conducted based on:

   • user consent;
   • legitimate business interests;
   • compliance with legal obligations;
   • performance of pre-contractual or contractual measures.

5. Data Sharing & Disclosure

   PTDH may disclose personal data:

   • to affiliated companies;
   • to professional advisors (legal, audit, compliance);
   • to IT service providers;
   • to government authorities if required by law.

   PTDH does not sell personal data.

6. International Data Transfer

   Where necessary, data may be transferred outside Indonesia to service providers or affiliates, subject to reasonable safeguards and compliance with applicable regulations.

7. Data Retention

   Personal data shall be retained only for as long as:

   • necessary for stated purposes;
   • required by applicable law;
   • necessary to protect PTDH’s legal interests.

   PTDH reserves the right to retain data for evidentiary and compliance purposes.

8. Data Security

   PTDH implements reasonable administrative, technical, and organizational safeguards to protect personal data against:

   • unauthorized access;
   • unlawful processing;
   • accidental loss or destruction.

   However, no digital transmission or storage system can be guaranteed to be 100% secure. Users acknowledge inherent cybersecurity risks.

9. User Rights

   Subject to applicable law, users may have the right to:

   • request access to personal data;
   • request correction of inaccurate data;
   • request deletion where legally permissible;
   • withdraw consent (where processing is consent-based).

   Requests may be submitted through official contact channels. PTDH reserves the right to decline requests where legally justified.

10. Recruitment Data Disclaimer

    • does not create any employment obligation;
    • may be retained for future consideration unless deletion is requested;
    • shall be processed solely for recruitment and compliance purposes;
    • PTDH is not responsible for fraudulent recruitment schemes conducted by unauthorized third parties.

11. Vendor Data Disclaimer

    • does not create contractual or procurement obligations;
    • may be retained for vendor evaluation and compliance review;
    • may be subject to internal due diligence procedures.

12. Cookies & Tracking Technologies

    This website may use cookies to:

    • improve user experience;
    • analyze website performance;
    • maintain system security.

    Users may disable cookies through browser settings, although this may affect website functionality.

13. Data Scraping & Unauthorized Extraction

    Unauthorized scraping, automated extraction, or use of personal data or website content for AI model training or analytics is strictly prohibited. PTDH reserves all legal rights against unauthorized data harvesting.

14. Limitation of Liability

    To the fullest extent permitted by law, PTDH shall not be liable for:

    • unauthorized third-party access beyond reasonable control;
    • cybersecurity incidents not caused by gross negligence;
    • damage arising from user transmission of information through unsecured channels.

15. Amendments

    PTDH reserves the right to amend this Privacy Statement at any time without prior notice. Continued use of this website constitutes acceptance of the revised terms.

16. Governing Law

    This Privacy Statement shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia. Any dispute arising out of or in connection with the use of this website shall, to the extent permitted by law: (i) first be resolved through good faith consultation; (ii) failing such resolution, be finally settled through arbitration in Jakarta, Indonesia, administered in accordance with applicable arbitration rules agreed by the parties, and conducted in the Indonesian language unless otherwise agreed. Notwithstanding the above, PTDH reserves the right to seek injunctive or equitable relief before any competent court to protect its rights.

17. Contact for Data Protection Inquiries

    For inquiries regarding personal data processing:

    PT Darma Henwa Tbk
    [Corporate Office Address]
    [Official Email Address]
    [Phone Number]